LumberJackie

Policies

LumberJackie is an artisanal brand, so no two products are exactly alike! Because of this though, please be aware that the images on a given product page might not exactly match the piece you receive, unless otherwise noted. 


Each item is handcrafted one at a time to maintain the care and quality that makes them special, so product numbers are limited. Items are packaged and shipped in the order received. Orders are typically shipped out within 2-10 business days depending on customer volume.  I am unfortunately unable to take orders from abroad right now.


LumberJackie goodies are small, and though they’re well-assembled, they are still breakable if handled roughly.  If you do happen to receive an item that has been damaged in transit, please get in touch with me, and we’ll work out the best way to resolve the matter personally.